Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We provide complimentary shipping options through UPS, DHL, USPS, and FedEx.
Do You Ship Internationally?
Yes, we do offer international shipping services.
How Long Will It Take To Get My Package?
The typical delivery period is between 10 and 15 business days (Monday to Friday) starting from the date the order is placed.
PAYMENT
What Payment Methods Are Accepted?
We gladly accept all cards including Visa, MasterCard, Discover, and American Express.
Is Buying On-Line Safe?
We are dedicated to ensuring customer satisfaction at every juncture. Thus, we are consistently available to listen to your concerns, and we assure you that you are in safe hands with us.
Order & Retunrs
How do I place an Order?
Choose your desired product and its size. Then, proceed by clicking the "Add to Cart" button. Provide your card details and accurate address information, followed by clicking the "Pay Now" button to complete the transaction.
How Can I Cancel Or Change My Order?
If your order is within the 24-hour window, we provide refunds with a 35% deduction from the original amount. To initiate a cancellation, please reach out to our support team at Contact@lettermanjacket.co.uk
Do I need an account to place an order?
While it's not obligatory, subscribing to us will ensure you receive notifications regarding our deals and promotions.
How Do I Track My Order?
To track your order, visit the tracking order page and enter your order number. This will enable you to easily monitor the progress of your order.
How Can I Return a Product?
Should you choose to initiate a return, kindly note that you will be responsible for the associated shipping fees. Returns can be sent to 194 Southwell Road West, Mansfield NG18 4HE United Kingdom. For further details, please refer to our comprehensive return policy.